• Please click on your customer account
• Then click on the order to be returned
• request return
• give a reason
• request return
• We will send you an email once we have accepted your return request.
• You can now submit a return via the DHL Express Portal .

We reserve the right to refuse a refund if the product shows signs of use or has in any way changed from its original condition. In this case, you may choose to have the item returned to you at your expense.