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Last updated: November 5, 2024
This Privacy Policy describes how Allude Munich (the "Site", "we", "us", or "our") collects, uses, and discloses personal information when you visit allude-cashmere.com (the "Site"), use our services, make a purchase from there, or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, Site visitor, or any other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other steps required by law.
How we collect and use your personal data
To provide the Services, we collect as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information do we collect?
The types of personal information we receive about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
The information you provide to us directly through our Services may include:
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, your network connection information, your IP address, and other information about your interaction with the Services.
Information received from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
Any information we receive from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third Party Websites and Links.
How we use your personal data
cookies
Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with the provision of our store through Shopify, please visit https://www.shopify.com/legal/cookies . We use cookies to operate and improve our website and services (including remembering your actions and preferences), to perform analytics, and to better understand user interactions with the services (in our legitimate interests to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to better customize the services, products, and advertising on our website and other websites.
Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies through the browser controls. Please note that removing or blocking cookies may affect your user experience and may cause some of the Services, including certain features and general functionality, to not work properly or to become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we share personal information
In certain circumstances, we may share your personal information with third parties for the purpose of performing a contract, for legitimate purposes and for other reasons that are subject to this Privacy Policy. These circumstances may include:
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above under "How we collect and use your personal information" and "How we disclose personal information":
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We will not use or publish your personal data without your consent or for the purpose of inferring your personal data.
With your consent, we share personal information for the purpose of conducting promotional and marketing activities as follows.
third-party websites and links
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and assume responsibility for the privacy or security of such websites, including the accuracy, completeness or reliability of any information found on such websites. Information you provide in public or semi-public places, including information you share on third party social networking platforms, may also be viewed by other users of the Services and/or users of such third party platforms, without any restriction on use by us or any third party. The inclusion of such links by us does not automatically constitute an endorsement of the content of such platforms or their owners or operators, except as disclosed in the Services.
data of children
The Services are not intended for use by children, and we do not knowingly collect any Personal Information from children. If you are a parent or guardian of a child who has provided us with Personal Information, you may contact us using the contact information provided below to request that we delete that information.
As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of anyone under the age of 16.
Security and storage of your data
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, the information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on a variety of factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and only apply in certain circumstances. In certain cases, we may refuse your request to the extent permitted by law.
You can exercise these rights as indicated on our website or by contacting us using the contact details provided below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you, such as your email address or account information, to verify your identity before we can provide a substantive response to the request. Under applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before we accept such a request from an agent, we will need to obtain proof from the agent that you have authorized the agent to act on your behalf. We may also need to confirm your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
complaints
If you have any complaints about the way we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below or by submitting your complaint to your local data protection authority. For the European Economic Area (EEA), you can find a list of relevant data protection supervisory authorities here .
International users
Please note that we may transfer, store and process your personal data outside the country in which you live. Your personal data will also be processed by employees and third-party service providers and partners in those countries.
When we transfer your personal data outside Europe, we will rely on accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts adopted by the relevant UK authority, unless the data transfer is to a country determined to provide an adequate level of protection.
contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call or email us at customercare@allude.de or contact us at Daglfingerstrasse 67, Munich, 81929, DE.
For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the controller of your personal data.