Book the repair - that's how it works
You have the choice: The Allude Cashmere Clinic offers you two options to order your favorite pieces from us. Either leave it to you and let our team assess the damage or book the repair by yourself using the configurator.
Cost estimate
We calculate for you
Quick and easy: Send it to us with ease
your favorite items - we estimate the damage or service for you.
The configurator
Book the repair yourself
The configurator guides you step by step through the Cashmere Clinic repair/care selection and enables you to determine the price directly.
Delivery on site
Come to us directly
Individual & professional: Visit us personally with your favorite pieces in our Cashmere Clinic. We will take the time on site to assess the condition of your garments and discuss the best options for repair or care with you.
Our Service
Our repair process
Handing in
Please send us your patient or drop him off directly at the Cashmere Clinic.
Examination
After we receive the item we will inspect it. If we find any additional holes, we will contact you.
Repair
Now we get to the core of our service: the plastic plug. All holes and other small problems will now be fixed by our cashmere experts.
Depilling
If your loved piece has pilling and you have booked this additional service, we will now carefully remove them with our pill remover.
Wash
Now we will pamper your darling with our special cashmere detergent.
Steaming
After washing, we can steam your favorite to freshen up the cashmere fiber even further.
Refresh
Our special cashmere refresher now gives your darling a pleasant freshness.
Packaging
Your item will now be carefully packaged. Tip: Use the packaging as further protection against dirt.
Completed
Your loved one is now ready to be picked up or is on the way to you.
Our repairs